The Bahamas Financial Services Board (BFSB) held its 7th annual **Industry Excellence Awards Banquet** at the Sandals Royal Bahamian on Saturday, October 27th. At that time, Marvin Nairn was announced as BFSB’s **“Achiever of the Year”** 2007.
Marvin Nairn has had over nine years of quality delivery of financial services to customers of Citibank’s Consumer Banking Division, and five with Cititrust. He was transferred to the Collections Department at a time when many customers were failing to meet loan payment obligations and excelled both in New Providence and the Family Islands. He was offered a position in the Trust Department of Citi in 2000, and has proven to be an integral part of the Trust Services Team, again standing out in many areas. He was promoted to the position of Senior Trust Service Officer in 2006; and, because of his management strengths, Mr. Nairn also acts as Deputy Team Leader when the need arises.
His daily responsibilities include operational duties for all Private Investment Companies and Trusts related to Citi’s Smith Barney Private Trust Company. In addition, Marvin Nairn is tasked with the responsibility of setting up and giving access to Citi’s Systems to all the Administration Staff. Even though he sits in The Bahamas Office, he was instrumental in setting up on Citi’s various systems all the newly hired Staff in the recently opened Singapore Trust office. This was only possible because of his intimate, self-taught knowledge of the systems and the rapport he has built over the years with Information Technology colleagues throughout Citi.
Classified as “Critical Staff”, Mr. Nairn is essential to the success of Citi’s Continuity of Business Plan in the event of a hurricane or other type of threat to the company or country. He is also the Country Lynx Co-coordinator, with responsibility for testing and liaison with other coordinators to ensure global cohesiveness.
He is the recipient of the Citicorp Service Excellence Award, Employee of the Month Award, and numerous other awards for top performance and commitment to service excellence.
He is pursuing his STEP diploma programme, and has completed the Foundation Certificate Course.
BFSB also announced the winners in four other categories:
• Executive of the Year: **Brian M. Moree**, Senior Partner, McKinney, Bancroft & Hughes
• Professional of the Year: **Barbara Ferguson**, Assistant Manager, Account Investigations & Fraud, Credit Card Centre, RBC Royal Bank of Canada.
• Development & Promotion Award: **Commonwealth Bank Limited**
• FSI Student of the Year: **La’Nelle Deleveaux**, COB Graduate, now a Staff Accountant at Ernst & Young.
Nominees for BFSB’s **Achiever of the Year** must demonstrate an outstanding work ethic and professionalism in executing duties, and must have accomplished personal and corporate goals